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Fortinet

FC-10-FG4H0-247-02-12 – FortiGate-400G 1 Year FortiCare Premium Support

FortiGate-400G 1 Year FortiCare Premium Support. Term: 1 Year (12 months). Fortinet part number: FC-10-FG4H0-247-02-12.

Fortinet offers three different per-device support options to meet the needs of different devices, i.e., FortiCare Essential, FortiCare Premium, and FortiCare Elite. Organizations have the flexibility to buy different levels of service for different devices based on their needs.

FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for noncritical issues.

FortiCare Essential, Premium and Elite overview

Fortinet Technical Assistance Centers map

FortiCare Service Offerings comparison table