Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, most items may be returned within 30 days of delivery for a refund or exchange, subject to the conditions below.
Eligibility
Items must be unused, in their original packaging, and include all accessories, manuals, and documentation. Opened software licenses, activated subscriptions, and custom or special-order configurations are not eligible for return.
Restocking Fee
A restocking fee of up to 15% may apply to returned hardware that has been opened.
How to Start a Return
Contact our Sales & Support team at 1-949-218-2100 or through our contact page to request a Return Merchandise Authorization (RMA) number before sending any item back. Items returned without an RMA may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are credited to the original method of payment within 5-10 business days.
Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 7 days of delivery so we can arrange a replacement or repair at no additional cost.